Business Etiquette Training
About the Seminar
Overview
This seminar-workshop on business etiquette will raise the behavior of the participant to a high standard that will benefit both the business and the person’s social skills. The most important aspect of the program is when the participants learn to design a personal plan to continuously improve their business etiquette even after the seminar.
Objectives
To Learn:
- Proper way of making introductions and communication etiquette
- Meeting and Dining decorum
- Professional Office Behavior
- System for continuous behavioral improvement
Who Should Participate
- Customer Service Representatives
- Sales Persons
- HR managers and personnel
- Managers
- Professionals
- Business Owners
Key Topics
1. Getting to know “ME”
Objective: To identify one’s own unique qualities, strengths and weaknesses.
- What am I good at? What are my areas of giftedness? What do I love to do?
- Which area of my life do I need help with?
2. Managing Interactions
Objective: To apply basic ethical techniques in various business and social interactions.
- Self-introduction and addressing others
- Making and receiving phone calls
- Voice mail
- Sending SMS and emails
- Entrance and exit etiquette
- Passing through doors, hallways and work spaces
- Elevator etiquette
- Personal space
- Voice tone and volume
- ROLE PLAYING
3. Meeting Decorum
Objective: To practice the highest form of courtesy during meetings and achieve productivity
- Take turns
- Disagree without being disagreeable
- Managing personal gadgets / electronics
- Respecting the time of everyone
- When food is served
4. Behavior in the Office
Objective: To carry oneself professionally in the workplace and gain the cooperation and respect of others.
- Compliment and criticism
- Professional requests
- The grapevine
- Confidentiality
- Gender and diversity
5. Develop your maximum potential (activity-based)
Objective: To develop a personal calendar and planner to engage only in activities that will lead to achieving one’s goals
- Writing down a personal agenda / strategy for behavioral improvement
- How these can be acquired: Your PERSONAL SYSTEM (mindset, attitude and habits)
- Tips
Schedule: Click to view BusinessCoach Seminar Schedule
Time
9:00 am – 4:00 pm
Venue
Unit 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila
Registration Details
Seminar Fee
Php 3,000.00 per person (inclusive of snacks, lunch, seminar kit, handouts, certificate of attendance)
Discount
10% Discount if FULL AMOUNT is paid at least five (5) days before the event.
Reservation
Please call to register, or you may download our registration form. Kindly fill-out, and send to us through fax (727.88.60) or email. You will receive a confirmation within 48 hours.
Mode of Payment
- Deposit payment at Banco de Oro, Savings Account Name: BusinessCoach, Inc. Then kindly fax deposit slip (indicate name of participant and seminar title) to confirm reservation.
- On-site payment (CASH only)
- Company checks are accepted, provided that they are received at least five (5) banking days before the event.
Cancellation by Attendee
Registrant may refund amount paid, with less 30% processing charge from the LISTED AMOUNT within 30 days, or opt to use the payment for a seminar of equal value within 60 days. Cancellation must be done at least 2 days before the event. Non-appearance or failure to inform us of cancellation will result to forfeiture of full amount paid.
Cancellation by BusinessCoach, Inc.
Registrant may refund full amount paid within 30 days, or may opt to use the payment for a seminar of equal value within sixty days of cancellation.
Refund Policy
Payment may be refunded upon presentation of the original copy of bank deposit slip and a valid ID. Cash refund is strictly implemented, and may be availed only at the BusinessCoach, Inc. office in San Juan City, Metro Manila. BusinessCoach, Inc. does not deposit refunds.
Note
Schedule may change without prior notice. Please call to confirm. BusinessCoach, Inc. is not liable for any expense incurred by seminar registrant resulting from cancellation of any of our events.
Contact Details
Contact Numbers
Please call (632) 727.56.28, (632) 496.69.49, or (632) 727.88.60
or call/text mobile numbers 0915.205.0133 / 0908.342.3162 / 0926.622.0768 / 0933.584.7266
Inquiries
For other inquiries, you may also leave a message in our contact form.
One Response to Business Etiquette Training
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Testimonials
Well presented and discussed. A very good seminar. (How to Invest in the Stock Market)
Myrna De Guzman, Insular Life
Hello, I am from Cebu. Is there any chance that you could held your seminars here in Cebu city. any branch?thank you.