Collection Management and Strategies (1)

Collection Management and Strategies (2)

Collection Management and Strategies

Collection Management and Strategies

About the Seminar


Collection is a challenging task either be it personal or business. Maintaining good relationship with borrowers or debtors while keeping the payment delinquency level at bay is crucial in the collections business.
Learn how to maximize collection while keeping your borrowers loyal to you.


• To be able to effectively maximize collections amount and reduce delinquency levels
• To be an efficient and professional collector
• To develop metrics and interpret data in terms of collections productivity

Who Should Participate

• Managers and staffs in collection departments
• Entrepreneurs

Key Topics

I. Planning your collection management strategy
II. Skills of an effective collector
III. Assessing clients for the proper approach
IV. Effective collection techniques
A. Opening
B. Collaborating
C. Negotiating
D. Educating
E. Closing
V. Phone collection techniques
VI. Difficult collection problems
VII. How to locate missing clients
VIII. Sample collection letters
IX. Overview of Small Claims Act
X. Unlawful collection practices
XI. Do’s and don’ts of collection management
XII. Evaluating your collection effort
XIII. Workshop

Schedule: Click to view BusinessCoach Seminar Schedule »


9:00 am – 4:00 pm


Unit 201 Richbelt Tower, 17 Annapolis St., Greenhills, San Juan City, Metro Manila
 Collection Management and Strategies=

Registration Details

Seminar Fee

Php 3,000.00 per person (inclusive of snacks, lunch, seminar kit, handouts, certificate of attendance)


10% Discount if FULL AMOUNT is paid at least five (5) banking days before the event.


Please call to register, or you may download our registration form. Kindly fill-out, and send to us through fax (727.88.60) or email. You will receive a confirmation within 48 hours.

Mode of Payment

  • Deposit payment at Banco de Oro, Savings Account Name: BusinessCoach, Inc. Then kindly fax deposit slip (indicate name of participant and seminar title) to confirm reservation.
  • On-site payment (CASH only)
  • Company checks are accepted, provided that they are received at least five (5) banking days before the event.

Cancellation by Attendee

Registrant may refund amount paid, with less 30% processing charge from the LISTED AMOUNT within 30 days, or opt to use the payment for a seminar of equal value within 60 days. Cancellation must be done at least 2 days before the event. Non-appearance or failure to inform us of cancellation will result to forfeiture of full amount paid.

Cancellation by BusinessCoach, Inc.

Registrant may refund full amount paid within 30 days, or may opt to use the payment for a seminar of equal value within sixty days of cancellation.

Refund Policy

Payment may be refunded upon presentation of the original copy of bank deposit slip and a valid ID. Cash refund is strictly implemented, and may be availed only at the BusinessCoach, Inc. office in San Juan City, Metro Manila. BusinessCoach, Inc. does not deposit refunds.


Schedule may change without prior notice. Please call to confirm. BusinessCoach, Inc. is not liable for any expense incurred by seminar registrant resulting from cancellation of any of our events.

Contact Details

Contact Numbers

Please call (632) 727.56.28, (632) 225.66.16, or (632) 727.88.60

or call/text mobile numbers 0915.205.0133 / 0908.342.3162 / 0926.622.0768 / 0933.584.7266


For other inquiries, you may also leave a message in our contact form »

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