Training for Sales Associates (Webinar)

Training for Sales Associates

About the Webinar

Overview

There are several jobs related to sales. Among them are the jobs of a Sales Associate.

A Sales Associate is usually responsible for interacting with customers either in person or on the phone, and has a large influence on the customer experience. Other responsibilities also include maintaining the floor appearance, directing customers to the products they need, and operating cash registers. Therefore, improving their skills would have a significant impact on the company’s success.

Sales Associates are employees usually working in fast-food chains, department stores, bookstores, specialty clothing store, groceries, and cell phones or electronics stores.

Objectives

● to discuss the sales associate duties and responsibilities
● to identify set of skills such as selling, customer service, product/service knowledge skills, and many more
● to discuss how sales associates present themselves to customers

Who Should Participate

● Sales Associates
● Retail Sales Associates
● Store Personnel / Front liners
● Any individual interested learning about the job of a sales associate

Key Topics

I. Sales Associate Fundamentals: Duties and Responsibilities

II. Set of Hard and Soft Skills

III. The Ability to Sell

a. Types of Customers
b. Excellent Customer Service
c. Effective Communication
d. Product and Service Knowledge
e. Visual Merchandising Skills

IV. Store Operating Guidelines

a. Safety and Security
b. Inventory Management

V. Activities

Schedule: Click to view BusinessCoach Seminar Schedule »

Duration

3 hours (via ZOOM)

Requirements

• Mobile phone, tablet, computer, or laptop
• Download free ZOOM app
• Internet connection
• Good audio connection

Registration Details

Webinar Fee

Php 1,750.00 per participant (inclusive of e-Handouts and e-Certificate) to be paid at least 3 banking days before the event

Reservation

Please call to register, or you may download our registration form. Kindly fill-out and send to us through fax (8727.88.60) or email. You will receive a confirmation within 48 hours.

Mode of Payment

Deposit/Transfer cash payment to Banco de Oro:

• Savings Account Name: BUSINESSCOACH, INC.
• Savings Account Number: 00235-003-71-22

Kindly email deposit slip or screen capture of payment details (indicate name of participant and seminar title) to confirm reservation.

Note

Schedule may change without prior notice. Please call to confirm. BusinessCoach, Inc. is not liable for any expense incurred by seminar registrant resulting from cancellation of any of its events.

Contact Details

Contact Numbers

Please call (632) 8727.88.60, (632) 8727.56.28, (632) 8569.78.84 or (632) 8569.46.90 or call/text mobile numbers 0915.205.0133 / 0908.342.3162 / 0926.622.0768 / 0933.584.7266

Inquiries

For other inquiries, you may also leave a message in our contact form »